In one of the most regulated industries, insurance companies must juggle stringent industry regulations while managing sensitive data daily. At Dunsi, we understand that every insurance firm requires robust security solutions and a solid IT infrastructure to keep up with the demands of the insurance industry. Our specialist team is dedicated to delivering a comprehensive range of IT support services that address the unique business needs of insurance companies, from data protection and disaster recovery to cloud services that provide flexibility and efficiency. With a strong track record of supporting industry leaders, we ensure that your business stays compliant, competitive, and resilient against evolving cyber threats.
Securing Data and Improving Efficiency
Protecting client data in the insurance industry is non-negotiable. With improved security measures tailored for regulated industries, our services help your insurance company mitigate risks from cyber attacks and other vulnerabilities. We take data security seriously, ensuring staff access and security measures are carefully controlled to meet industry standards. Beyond security, our support enhances business processes to boost customer service levels and streamline everyday operations. This combination of security and increased efficiency allows your team to focus on helping businesses succeed and providing better customer service levels, without the worry of technical disruptions.
Robust Cyber Security and Data Management
According to the 2021 Hiscox Cyber Readiness Report, more than 1 in 3 UK businesses suffered a cyber-attack in the past 12 months, with 12% of all UK firms paying a ransomware demand. Specifically, for firms within the financial services sector, 55% of all firms in the sector reported being the victim of a cyber-attack, making it the second favourite target for criminals. And the cost of a cyber-attack to an SME is now between £7,200 and £8,600. Simply due to its nature, the threat of cyberattacks, data breaches and digital fraud challenges faced by the financial and insurance services sector continue to grow, and this means that finding the right IT support has never been more important.
Added to this, the insurance sector in particular is undergoing unprecedented change, disruption and demand. The ability to respond in an agile and professional manner has never been more important. Having the right IT support provider as an extension of your business, means your team can keep working on the important things, and not on IT problems.
Dunsi can help with more than just fixing problems. Whether it is cybersecurity consulting, GDPR controls, cloud migrations or Microsoft 365 deployments, we can provide you with proactive, honest and efficient solutions to help you protect and grow your business.
Competitive Edge with Cost-Effective Solutions
As insurance firms face pressures around competitive pricing and customer service, our cost-effective solutions deliver a strategic advantage by minimising technical issues and reducing downtime. With cloud-based business technology and robust disaster recovery plans, we enable insurance companies to process data swiftly, keeping up with customer demands and maintaining a competitive edge.
Our support professionals bring the experience managing IT in highly regulated environments, ensuring that all IT requirements are met without compromising efficiency. In an industry where downtime can impact customer satisfaction and business reputation, Dunsi’s support helps insurance companies operate seamlessly, with solutions that align with both current and future business needs.
Reliable IT Support Services
As your firm expands we can provide easy scalability of your IT systems, flexible support for your day to day operations, and cyber security for peace of mind. Our experienced Service Desk team, which is based in Central London, has extensive expertise and prides itself on answering support calls in 12 seconds on average!
We partner with best-in-class technology providers and can deliver superior IT consultation, implementation and support for insurance firms in London. We will never ask you to sign up for longer than a 30-day rolling commitment and will never oversell to you, as we always work on the principle of ‘best advice’. Get in touch today to discuss your requirements IT support for insurance companies in London.